Terms and Conditions
Effective Date: January 1, 2025
Welcome to OMG Coffee! These Terms and Conditions govern your access to and use of our website, services, and coffee truck offerings. By engaging with OMG Coffee, you agree to these Terms and Conditions in full. Please read them carefully before using our services.
1. Definitions
• “Company,” “we,” or “us” refers to OMG Coffee.
• “Customer” or “you” refers to individuals or entities using our services or purchasing our products.
• “Services” includes event bookings, pre-orders, and any offerings provided by OMG Coffee.
2. Services Provided
2.1 Event Bookings:
• Our packages and services are subject to availability.
• Bookings are only confirmed upon receipt of a deposit.
2.2 Menu and Products:
• All menu items are subject to availability and seasonal adjustments.
• Prices may vary based on location, customization, or additional services.
2.3 Additional Services:
• Customized services (e.g., trailer decorations, personalized menus) may incur additional charges.
3. Payment Terms
3.1 Deposit and Payment:
• A deposit is required to secure event bookings. The remaining balance is due 7 days prior to the event date unless otherwise agreed.
3.2 Refunds:
Refunds are governed by our Return and Refund Policy, which is available on our website.
3.3 Late Payments:
Late payments may result in cancellation of the booking or additional fees.
4. Cancellations and Rescheduling
4.1 Customer-Initiated Cancellations:
Cancellations must follow the timelines outlined in our Return and Refund Policy.
4.2 Company-Initiated Cancellations:
In rare cases, we may cancel services due to unforeseen circumstances (e.g., extreme weather, equipment failure). In such cases, we will provide a full refund or reschedule the service.
4.3 Rescheduling:
Requests to reschedule must be made at least 14 days before the event. Approval is subject to availability.
5. Use of Website
5.1 Intellectual Property:
All content on our website, including text, images, and logos, is the property of OMG Coffee. Unauthorized use is prohibited.
5.2 Prohibited Conduct:
• You may not use our website to engage in unlawful or fraudulent activities.
• You must not interfere with the operation of our website.
5.3 Links to Third-Party Websites:
Our website may contain links to third-party websites. We are not responsible for their content or practices.
6. Liability Limitations
6.1 Service Interruptions:
We are not liable for delays or interruptions caused by events outside our control (e.g., natural disasters, road closures).
6.2 Product Liability:
While we strive for quality, OMG Coffee is not responsible for allergic reactions or adverse effects unless negligence on our part is proven.
6.3 Maximum Liability:
Our liability is limited to the amount paid for the specific service or product in question.
7. Governing Law
These Terms and Conditions are governed by the laws of the State of Massachusetts. Any disputes arising under these terms shall be resolved in Massachusetts courts.
8. Privacy Policy
Your personal information is collected and used in accordance with our Privacy Policy, available on our website.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting to our website.
10. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
• Email: info@omgcoffee24.com
• Phone: +1 (413) 561-9557
• Address: 2 Meadow St, Westfield, MA 01085, USA
Thank you for choosing OMG Coffee. We look forward to serving you!
